Owner & Timeline Assurance
Audit whether remediation owners, SLAs, and status updates reflect reality—or just optimistic trackers.
Programs stall when owners are ambiguous and dates slide without escalation. We trace each in-scope finding to a named accountable owner, check dual-control where required, and test whether status narratives match ticket history and release notes. You leave with an ownership clarity report and escalation design tweaks.
What is included
- Owner completeness and conflict check
- SLA and overdue analysis for open items
- Status narrative vs. evidence spot checks
- Escalation path recommendations